Company Name and page strapline

Frequently asked questions

 

What does Look 4 It cost?

Please see the section on Costs

 

How do I select an option on Look 4 It?

To select required content Press answer / reply on your cellphone

Select the corresponding number of the content required

Press send / ok The information is delivered and displayed on your cellphone. Please refer to the Step by Step User Guide.

 

Will Look 4 It work on my cellphone?

This service operates across all phones that are USSD compatible. The service will work on the vast majority of cell phones in South Africa.

 

What if my phone is not MMS enabled and I request to receive a MMS?

If your phone is not MMS enabled you will not receive a MMS.

 

How long before I receive the information requested?

The information requested will be displayed immediately after request but it is dependent on whether your location could be determined and the response from the network provider.

 

Who do I contact if I need help with Look 4 It?

For assistance visit www.Look4it.co.za or dial 111 free from your Vodacom cellphone.

 

How accurate is the information on Look 4 It?

The information on Look 4 It is supplied by the relevant content owners and positioned geographically. The content delivered by Look 4 It is dependent on the location information received from the cellular network. The location information determined for each user depends on the density of cells in the cellular network, topographical and other factors. The accuracy of location information can thus range from a couple of hundred meters to several kilometers. Using this location information, Look 4 It searches for the chosen content closest to the cell to which the user is connected.

 

Why does it happen that the facility displayed may not be
the actual nearest one?

In order to establish the nearest facility / content requested by the user, the user is positioned approximately based on the cell to which the user is connected. Content is provided in accordance with the approximate position of the user, which is influenced by factors such as density of the cells in the cellular network, topographical and other factors. Therefore, content may not necessarily be closest to the user, but indeed in the surrounding area.

 

Can I use Look 4 It from abroad?

No, this is not possible because the information on Look 4 It is limited to the borders of the Republic of South Africa.

 

Will my location information be available to others?

Your location information will not be used or disclosed for any other purpose than providing the service Look 4 It to you.