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Questions & Answers


WHAT DOES Look4it COST?

Please see the section on Costs

 

HOW DO I SELECT AN OPTION ON Look4it?

To select required content Press ANSWER / REPLY on your cellphone

Select the corresponding number of the content required

Press SEND / OK The information is delivered and displayed on your cellphone. Please refer to the Step by Step User Guide

 

WILL Look4it WORK ON MY CELL PHONE?

This service operates across all phones that are USSD compatible. The service will work on the vast majority of cell phones in South Africa.

 

WHAT IF MY PHONE IS NOT MMS ENABLED AND I REQUEST TO RECEIVE A MMS?

If your phone is not MMS enabled you will not receive a MMS.

 

HOW LONG BEFORE I RECEIVE THE INFORMATION REQUESTED?

The information requested will be displayed immediately after request but it is dependant on whether your location could be determined and the response from the network provider.

 

WHO DO I CONTACT IF I NEED HELP WITH Look4it?

For assistance visit www.Look4it.co.za or dial 111 free from your Vodacom cellphone.

 

HOW ACCURATE IS THE INFORMATION ON Look4it?

The information on Look4it is supplied by the relevant content owners and positioned geographically. The content delivered by Look4it is dependant on the location information received from the cellular network. The location information determined for each user depends on the density of cells in the cellular network, topographical and other factors. The accuracy of location information can thus range from a couple of hundred metres to several kilometers. Using this location information, Look4it searches for the chosen content closest to the cell to which the user is connected.

 

WHY DOES IT HAPPEN THAT THE FACILITY DISPLAYED MAY NOT BE
THE ACTUAL NEAREST ONE?

In order to establish the nearest facility / content requested by the user, the user is positioned approximately based on the cell to which the user is connected. Content is provided in accordance with the approximate position of the user, which is influenced by factors such as density of the cells in the cellular network, topographical and other factors. Therefore, content may not necessarily be closest to the user, but indeed in the surrounding area.

 

CAN I USE Look4it FROM ABROAD?

No, this is not possible because the information on Look4it is limited to the borders of the Republic of South Africa.

 

WILL MY LOCATION INFORMATION BE AVAILABLE TO OTHERS?

Your location information will not be used or disclosed for any other purpose than providing the service Look4it to you.



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